Ordering

When you have found the item you wish to purchase, enter the quantity you desire (if other than 1) and click the "add to basket" button to add the item(s) to your shopping cart. You can modify the quantity of an item by clicking the "cart contents" link.

Secure shopping: Our web site allows you to shop and place an order 24 hours a day via our SSL-secure shopping cart (our server features an SSL Server Certificate, capable of providing up to 128-bit-encryption). Our automated store processes your billing and payment information and then sends an e-mail confirmation of your order.

Payment Methods: We offer several methods of payment; remember, all information you enter during checkout is strictly confidential, and is never shared with any third party. (view our privacy policy)

We do not charge your credit card until your order ships!

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Shipping

We ship from Los Angeles, California via UPS delivery. Most orders are processed the next business day and shipped within 24-48 business hours. Please note: Delivery via UPS can take up to 7 business days from date of shipment, depending on your distance from our facility. If you desire expedited shipping or live outside the continental US, please email or call us during regular business hours. (view contact info).

You will be notified of any out of stock or back-ordered merchandise.

We cannot ship to P.O. Boxes.

International Orders: We can ship to international destinations, but currently we only accept credit cards with a domestic billing address. Please call (562) 205-1380 for information on international shipping rates.

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Privacy Policy

When making a purchase from our web site, we collect shipping and billing information during the checkout process for the sole purpose of fulfilling your order. Shipping information includes your name, address, phone number, email address and any other information required to identify you for security or billing purposes. Billing information typically includes your credit card number and billing address.

Be assured, the collected information is stored in an encrypted database and kept strictly confidential. We respect your privacy and want you as our customer. Your information will not be sold, rented or shared with third parties, the only exception being when it is required to cooperate with interception orders, warrants, or other legal processes that we determine to be valid and enforceable.

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Contact

by telephone:
1-877-464-7289

email: sales@healthpronutrition.com
fax: (562) 205-1388

PetPro Products, Inc.
Health Pro Nutrition Division
9525 Brasher Street
Pico Rivera, California 90660

Hours: Mon - Friday, 8am - 5pm, Pacific Standard Time
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